Senior Copywriter | Digital Marketing Specialist | Appliance Aficionado
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Michael Baby

Storytelling is an intrinsic, inseparable part of human nature.

It’s one of the first skills we acquire as toddlers after learning to speak. Listen to a child as they talk about their day. Despite their limited vocabulary, you are able to clearly envision the events and people they describe to you. No formal training, big budgets, or production quality are necessary. The passion in every exclamation and facial expression is enough to capture adults’ undivided attention, especially as you observe how they adapt based on the reaction they get. I know this to be true or else streaming algorithms wouldn’t spam my feed with videos of them! But if it’s so simple a child can do it, why do businesses need to hire a whole team that struggles to be half as effective?

Storytelling is a craft as old as humanity itself.

For thousands of years, every civilization has used it to highlight their greatness. It embodies more than our accomplishments — it’s how we transmit the lessons that lay a path to the future we wish to share with others. If you want an audience to see its value as clearly as you do, your belief in it must outweigh the skepticism of those who have yet to adopt it as their own.
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This isn’t some spiel about “letting your freak flag fly.”

It’s an appeal to authenticity — the promotion of honest and wholesome passions uncorrupted by the mockery, eye-rolling, and put-down criticisms we endure over our lives. Free from the jaded consumerism that insists we always reduce ourselves and our every effort to the lowest common denominator. Eventually, these thought-crippling potholes condition you to sacrifice the quality of your message for the sake of validation, leaving both you and your audience with the feeling you get after eating a meal of cheap, greasy fast-food.
It’s also a call for charity. How authentically do you express your message in a way that also appeals to the sensibilities of the people you speak to? The significance of a gift to a loved one does not change based on the wrapping paper you use, and no amount of beauty in the paper can outweigh the disappointment you would feel if you unwrap an empty box.
Most of my professional life has been focused on selling appliances — not the most exciting shopping experience for the average consumer. Even worse, I was often selling to reluctant customers buying a replacement for something that had become as much a part of their daily routine as a kiss goodbye from a spouse. How do you sell to people who show up to your business wishing they never had to visit you in the first place?

The answer is simple: Learn to love what you’re selling as much as you want your customer to.

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Samsung Appliances Display

NECO Fall Expo, 2024

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XO Appliances Display

NECO Fall Expo, 2024

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Thor Kitchen Appliances Display

NECO Fall Expo, 2024

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Café Dishwasher Handle Display

NECO Fall Expo, 2024

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As a copywriter, it was (and still is) my job to research every kind of appliance; to learn what they do and how they do it better than any other option available. I learned early on that I had a knack for presenting the value of each item so that customers could easily discern the best fit for their needs. It was not long before my content was regularly earning first page slots on Google searches for the best appliances of the year across tons of categories. My pieces were not focused on pushing specific models — they were comprehensive guides that assuaged consumers’ fears of wasting money by focusing their shopping on the features and functions that mattered to them. Reflecting on my tenure in the industry, I take solace in knowing how important my services have been for so many budget-conscious Americans, ensuring that they not only get the best deals on essential home goods, but that their post-purchase experience will not be riddled with frustration and buyer’s remorse. They can feel confident making a purchase, because they can trust the story I told of how their experience will unfold. The root of the word “service” is the word “serve.”
You know the story behind how your business serves the needs of others. Tell it to me in your own words, and I’ll bring your storytelling to the next level. Let’s build a path to the future you see for your business.

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